Fraiz POS

A Point-of-Sale System (POS System) is an amalgamation of hardware and software that helps a business perform several functions, such as accepting payments, managing customer details and experiences, tracking sales records, offering promotions, etc. A POS system includes both front-end and back-end functions.
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POS (Point-of-Sales) & E-commerce Back End

A POS (Point-of-Sale) and e-commerce backend system is crucial for managing sales transactions, inventory, customer data, and reporting. This document outlines the key components, architecture, and best practices for developing a robust backend system that integrates both in-store and online sales channels.

User management

The user management module is a centralised system that helps companies effectively manage users, roles, and permissions on both online and in-store platforms. By offering secure access management, this module makes sure that users may carry out duties that are relevant to their positions while protecting sensitive business information.

Inventory Management

Inventory management is a core feature within both POS (Point of Sale) systems and e-commerce backends, ensuring that businesses efficiently track, manage, and control their stock across physical stores and online platforms. This system provides real-time visibility into product availability, stock levels, and sales performance, allowing businesses to optimize their inventory, minimise stockouts, and prevent overstocking.

Platforms

  • Web E Commerce App
  • Web Admin Dashboard
  • IOS Tablet Version
  • Android Tablet Version
  • IOS E Commerce App
  • Android E Commerce App
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For POS systems, inventory management streamlines in-store operations by synchronizing stock levels with each transaction. It automatically updates quantities whenever a product is sold, returned, or restocked. This helps store owners maintain accurate stock counts, manage reorder levels, and minimize manual errors.

In an e-commerce backend, inventory management integrates with online product listings to display accurate stock information to customers. It supports multi-channel inventory tracking, ensuring consistency across various marketplaces, warehouses, and retail locations.

Advanced inventory features include automated stock replenishment, low-stock alerts, batch tracking, and reporting tools to analyze product trends and optimize purchasing decisions.

Sales Management

Sales management in a POS (Point of Sale) and e-commerce backend involves overseeing and optimizing the entire sales process across both physical and online sales channels. It encompasses tools and features that streamline order processing, track transactions, and provide real-time insights into sales performance.

In a POS system, sales management focuses on managing in-store transactions by handling customer purchases, processing payments, managing inventory levels, and generating sales reports. Key features include customer profiles, promotions, loyalty programs, and returns management, all aimed at enhancing the customer experience.

In an e-commerce backend, sales management covers order tracking, payment gateway integration, cart management, and automated invoicing. It ensures a smooth online shopping experience, from product listing and checkout to shipping and order fulfillment.

Advanced features in an e-commerce backend such as abandoned cart recovery, discount management, and personalized recommendations help boost conversions and revenue.

A unified sales management system integrates POS and e-commerce data to give businesses a comprehensive view of their sales performance across all channels. It helps optimize inventory, manage pricing strategies, and analyze customer purchasing behavior, enabling businesses to make data-driven decisions to increase profitability.

Payment Processing

Payment processing in Point-of-Sale (POS) and e-commerce backends involves securely handling transactions between customers and businesses. It facilitates seamless payment acceptance through various methods, including credit/debit cards, digital wallets, bank transfers, and buy-now-pay-later services.

For POS systems, payment processing ensures fast, in-person transactions at physical retail locations. The backend connects the POS device to payment gateways, securely transmitting cardholder information for authorization, authentication, and settlement.

In e-commerce platforms, payment processing handles online transactions by integrating with payment gateways and acquiring banks. It involves validating payment details, applying fraud prevention measures, and managing payment statuses (successful, pending, failed). The backend also supports features like multi-currency transactions, recurring payments, and refunds.

Promotion Engine

Promotion engines in a POS allow businesses to offer several sales promotions, and loyalty offers with conditions, and even run promotional campaigns. This helps an e-commerce platform to collect data from loyal customers and even track their behaviors.

Reporting & Analytics

The reporting and analytics module in a POS (Point of Sale) and e-commerce backend provides businesses with comprehensive insights into their sales, customer behavior, inventory performance, and overall operational efficiency. It consolidates data from both physical and online sales channels, offering real-time dashboards, detailed reports, and predictive analytics.

POS (Point-of-Sales) System For Web And Tablet Versions

We offer both web and mobile versions of our POS (Point-of-Sale) system, providing flexibility and convenience for businesses. The web version allows access from any browser, while the mobile version ensures that you can manage sales on the go, all with the same powerful features and ease of use.

A point-of-sale system for the web is software organizations use to manage sales, and transactions, monitor reports, and perform other business functions via a web browser. The POS version for the web can be used both online and offline, and these systems are often jointly used with printers and barcode scanners in a retail business setting.

If you’re a small or medium-sized retail business in need of a point-of-sale system, then your ideal choice would be the POS system for the web version. It assists your business in analyzing data and syncing online and in-store sales and inventory.

The web version of the POS system is also compatible with several operating systems and web browsers. Besides, it’s also an affordable option for new and medium-sized businesses compared to iPad and Tablet versions.

The tablet version of POS systems is becoming increasingly popular due to their portability, ease of use, and the fact that they eliminate the need for bulky hardware. The POS system for iOS applications was targeted for iPads. On the other hand, the POS system for Android was designed for the Tab versions. The iOS and Android apps for POS also consist of numerous features and functions, which we’ve discussed below.

Our POS (Point-of-Sales) Features

1. User-Friendly Interface

Easy to navigate with customizable layouts for a smoother checkout experience.

2. Barcode Scanning

Quickly scan items for faster checkout and inventory updates.

3. Shopping Cart Management

The cart management feature in a POS enables users to manage their shopping carts. Users can manage numerous carts and even perform several orders at once. The POS also allows postpaid and prepaid mechanisms for users as well as applying promotional discounts to their carts.

4. Sales Processing

Accept payments via cash, credit/debit cards, mobile wallets, or gift cards.

5. Bookings

Efficient and seamless booking system for managing appointments, reservations, or sales directly from your POS. Easily schedule, track, and modify bookings while streamlining your workflow.

6. Table Management

The table management system allows businesses to manage restaurant capacity, take orders at the table, make reservations accordingly, and arrange a floor plan. This aids the staff and manager to be organized, swift, and efficient when customers check in and order their meals. It also ensures smooth operation throughout the shift.

7. Kitchen Display System (KDS) In The Hospitality Industry

The KDS is a back-end feature of a POS system that is regularly found in restaurants, cafes, and bars. It is generally a screen viewed by the staff to check the type of orders made by customers and their preparation duration. From chefs to servers and front-office staff, everybody can check the order acceptance, preparation, and serving in real time with the help of a KDS.

8. Manage Registry

In a POS system, the Manage Registry feature refers to the ability to manage the cash register or terminal used for processing transactions. It involves tasks related to cash handling, monitoring, and managing the transactions associated with a particular register during a shift or business day.

9. Promotions

The sales promotions offered by the POS system can attract several customers and increase sales revenue. This will also help to maintain customer loyalty and foster strong business and customer relationships.

Our POS (Point-of-Sales) Features

An intuitive e-commerce platform offering a seamless shopping experience with an extensive range of products, safe payment options, and easy navigation with a web and mobile version.

The front-end function of an e-commerce website is the general interface where users can interact with the system via their devices. An easy example of this case would be an e-commerce website where buyers can order their desired goods and make payments online.

An e-commerce website is the go-to stop where buyers can consume goods and services digitally. These websites allow businesses to promote and sell their commodities online, perform financial transactions, and carry out shipping and logistic services.

Consumers can choose the means of receiving their ordered goods, such as via courier or collection at the nearest store. If the customers want the goods delivered to their desired location, they must provide the shipping address and contact info. On the contrary, customers can also collect their order by choosing the “click and collect” option on the website, which necessitates visiting the nearest store.

The front-end of an e-commerce website is programmed with the help of advanced languages like React with Next.js and Redux is used for state management.

The e-commerce mobile app’s point-of-sale system for Android is designed for Tab users who can interact with the system to run their commands. Similar to the e-commerce web front end in a POS system, an example of the Android POS system front end could be an e-commerce app.

Customers can perform any of these actions online via their Android devices and get their commodities delivered or even visit their desired business/store to receive the goods or services they prefer to consume. For instance, customers can order products on e-commerce platforms which will be delivered to their doorstep. They can also choose the “click and collect” option on the platform that allows them to receive their order by visiting the nearest outlet.

Several advanced programming languages have been utilized to guarantee efficient and seamless operations of the point-of-sale system. The POS system’s entire user interface for mobile iOS is designed by SwiftUI whereas the Android version was designed by Kotlin programming language.

Furthermore, Clean Architecture and MVVM Coordinator have been employed to incorporate design patterns into the POS application. Clean Architecture’s Clean design emphasizes separate functions between levels to orchestrate a tested, separated, and manageable application structure.

The Application Programming Interface ( API )

The POS’s Application Programming Interface (API) acts as a communication channel among software apps. This allows the POS to gain crucial data about users, update their data, and even develop extensions and new features. Laravel has been used to program these APIs.

Laravel is a handy PHP framework that is regularly updated for dedicated developers. It’s also quite effortless to learn and use. Code maintenance has been made less of a burden with Laravel and it possesses top-notch security features. It’s also one of the most popular PHP frameworks out there.

Deployment

The API of the POS system is hosted by Amazon Web Services (AWS). AWS is a cloud computing service and a subdivision of Amazon that provides multiple services to people and organizations such as scalable hosting solutions, APIs, databases, storage, and pay-as-you-go options.

Using AWS to host POS Systems’ API allows full accessibility of the front-end and back-end dashboards via any device.

When the Next.js web development framework is utilized, apps can be hosted on AWS Amplify, Elastic Beanstalk, or Lamba@Edge, allowing CDN caching and serverless-side rendering. In addition, Laravel can be hosted using EC2, Lightsail, or Elastic Beanstalk for scalable backend solutions. Meanwhile, databases like MySQL or PostgreSQL are managed by RDS.

Fortunately, both web development frameworks can be used to deploy apps. For instance, Laravel can develop the API back-end, while Next.js can design the front end. S3 can be used for file uploads and storage management, and Cognito can be utilized for authentication.

The countless offers and global infrastructure features provided by AWS make it a valuable tool to handle and manage large-scale applications without much hassle. That’s why millions of individuals and institutions choose AWS as their go-to cloud computing service.

Furthermore, a wide range of cloud service providers is available such as IBM Cloud, Microsoft Azure, Google Cloud Platform, Ali Baba Cloud, etc. These cloud services can also be used as alternatives to AWS to build and deploy API’s POS systems.

Frquently Asked Questions

A point-of-sale system is a fusion of software and hardware elements that enable a business to carry out day-to-day functions like accepting payments from customers, managing customer and supplier details, offering sales promotions, tracking sales records, preparing budgets, etc.
Fraiz Valley offers a sophisticated and tailored POS system to its client based on their business requirements. If you’re a small or medium-sized e-commerce platform, we provide you with an array of services via a POS system that includes a well-functioning app with a convenient user interface. The app will be capable of interacting with customers who can order their goods to their desired location, make swift payments, learn more about the products through descriptions, etc.

Businesses in Australia can outsource the development of POS systems to several companies in Sri Lanka. Outsourcing companies in Sri Lanka like Fraiz Valley charge affordable rates for software development and their staff is highly experienced in working on complicated projects thus ensuring quality outcomes.

Companies in the UK can immensely benefit from outsourcing their projects to countries like Sri Lanka. The cost of labor in Sri Lanka is cheap compared to other countries and Sri Lankan outsourcing companies are experienced in developing software for multiple projects hence they can guarantee timely delivery.

The main functions of a POS System are:

  • Accepting payments for sales
  • Overseeing inventory
  • Managing customer and supplier details
  • Preparing sales reports, business analysis, budgets, etc
  • Multi-departmental management

 

The benefits of a POS System for a business are:

  • Instant payments via several options
  • Convenient customer management
  • Efficient inventory management
  • Easier sales tracking
  • Generating accurate financial reports
  • Easy to monitor employee performance

 

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